Customer Service Basics: What Your Team Needs to Know
Customers are your company’s most critical asset. When it comes to customer service, a positive customer experience can be the key to gaining and retaining a loyal customer. 87% of people say that good customer service changes their buying behavior. In fact, of people who reported having a bad experience, 97% claimed to change their […]
Home Surveillance and Customer Communication
As a business owner in the pet industry, you’ve likely spent countless hours working on and thinking about ways to maintain your customer satisfaction. As business evolves, it is necessary to gauge what is needed and change accordingly. If you provide services to your customers at their property or are thinking about diversifying your existing […]
