Many of the 28 million small business owners in America wear a lot of different hats in their businesses – sales, marketing, accounting, human resources, and more. They may take on these tasks even if they are too busy or are not proficient in those areas. That can lead to mistakes being made, money being wasted, or return on investment not seen.
One of those areas is human resources. You may not have enough employees to warrant having a full-time human resources manager. It is possible that those tasks are delegated to an office manager or administrative assistant, even if that person has not handled human resources-related duties before. Does that person know all the laws and regulations with respect to hiring and keeping employees? What about the best interview techniques? Do they know where to place ads based on your employment needs? What about federal and state taxes and other forms that need to be filed before an employee is hired or paid?
There are a lot of details that need to be managed when you have employees. One way to make sure it is completed correctly is by hiring a staffing agency to provide you with the employees you need – whether full-time, part-time or seasonal.
Throughout a year, staffing agencies in the United States hire approximately 15 million temporary workers. Almost half of those workers look at temporary placement by staffing agencies as a way to get a permanent position with a company. This is good for the employers because the employees are working hard to put their best foot forward. There are several reasons why a small business should use a staffing agency.
How A Staffing Agency Support Businesses
- Time Saver. Temp agencies have a large pool of workers with a variety of skills who have already been interviewed, had background checks, and are ready to work.
- Right Fit. If a temporary worker is the right fit for your company, you may want to hire the employee for a full-time position. Staffing agencies will have a provision in their contract with you to release that employee from their agency, usually for a fee. This is a perfect way to vet an employee before committing to full-time employment right away.
- Wrong Fit. If a temporary worker is not the right fit with your company, you can contact the temp agency and ask them to replace the employee with someone else.
- Pay Day. The temporary worker is an employee of the staffing agency and is paid through the agency. Your company simply needs to confirm the number of hours that employee worked in the course of a week and the agency takes care of the rest.
- Do What You Do Best. As a small business owner, you wear many hats. There are some tasks that can, and should, be outsourced to professionals who do it for a living.
If you have decided to use a staffing agency. How does the process work?
In general, the process works like this:
- People go to a staffing agency looking for work.
- The agency will interview them, do background checks, and put them through tests depending on the type of work. The agency can determine the type of position(s) in which a person excels. This becomes the pool of workers for the agency.
- An employer will come to a staffing agency looking for workers. They will enter into a contract that details the types of workers the company is looking for, the hourly rate, the agency’s fees and other details.
- The agency will look at its pool of workers to find those who have the skills needed for the job and will send the temporary worker to the employer.
- The agency pays the worker the agreed upon hourly rate.
- The employer pays the agency the agreed upon hourly rate, as well as the agency’s fees.
Pet Butler Provides Back-Office End Support
Coby Hough started his own independent pet waste removal company because he saw it as an untapped industry in his community of Silver Springs, MD. “I was spending too much time on the phone, and too much time sending out bills and collecting money,” Hough said. “It took up way more time than I thought it was going to.”
He converted his independent scooping business to a Pet Butler franchise because of the National Call Center, which provides him a tremendous amount of support on a daily basis. “They could do things much bigger and better than I could on my own,” Hough said. This gave him the opportunity to focus on the day-to-day activities of his business.
Outsourcing can be a great way for a small business owner to take charge of his or her business without having to be proficient in every area.
With our National Call Center, Pet Butler can provide franchise owners with the support they need to manage their growing pet industry business. Adding a Pet Butler location is a great diversification strategy to cultivate your business. Call 1-844-777-8608 or visit us at www.growmypetindustrybusiness.com to learn more.
