5 Steps To Stronger Client Relations Video

Simple Steps To Increase The Strength of Your Client Relations Building strong client relationship when the world has gone digital poses a threat to quality customer service than many businesses are used to. The importance of client relationships on channels like Facebook, Instagram, and Twitter can often be overlooked and underestimated. For large companies, hiring […]

A Video Intro To Online Reputation Management

Reputation Management Video

What Is Online Reputation Management (ORM)? Last Summer we posted this very popular story, Tips to Manage Your Business Reputation. Looking back, it’s been read hundreds of times and shared widely as well. We felt it might be time to revisit this topic and provide a simple answer to a common question: What is online […]

How Can I Train New Employees During The Busy Season?

It’s like a double-edged sword. Every year you find yourself needing to add staff to the team to support your busy season. You struggle to find the time and capacity to train the new staff during this crazy time. It is possible to increase your staff and bring them up to speed even while the busiest […]

Customer Service Basics: What Your Team Needs to Know for Business Success

In the highly competitive business landscape, exceptional customer service is no longer a mere option—it has become a necessity. A business’s ability to provide outstanding customer service can significantly impact customer satisfaction, loyalty, and overall success. In this blog post, we will explore the essential customer service basics that your team needs to know to […]

Harnessing the Power of Social Listening: A Game-Changer for Business Owners

In the fast-paced digital era, effective communication and understanding customer sentiments have become paramount for the success of any business. With the rise of social media platforms and online communities, business owners now have an incredible opportunity to tap into the invaluable insights provided by social listening. In this blog post, we will explore what […]

3 Steps to a Powerful Mid-Year Business Review

Revitalizing Your Business Strategy Mid-Year Typically, annual business planning takes place in the last two quarters of the previous year. During that period, business owners and team members reflect on performance, assess goals, and devise supporting strategies. However, this often marks the end of the planning process. As summer arrives and a sense of relaxation […]

Unlocking Success Through Pet Butler’s Operational Support

When it comes to operating a successful pet business, having a clear roadmap and dedicated support is crucial. At Pet Butler, we understand the operational challenges faced by entrepreneurs and existing pet industry business owners. That’s why we offer tailored support to meet your specific operational needs, whether you’re starting your first business or looking […]

5 Benefits of Diversifying Your Pet Business

As a small pet business owner, you may be wondering how you can expand your offerings to better serve your customers and increase revenue. Diversifying your business by adding on new services can be a smart move. In this blog, we’ll explore the benefits of diversifying your small pet business and how adding on services […]

Different Generations at Work: How to Make it Work

According to recent research, the vast majority of workers in every generation (89%) see age diversity at work as positive. They cite the positive benefit of learning from different generations in the workplace. But that doesn’t mean they expect smooth sailing. In that same study, 78% of respondents said they also believe intergenerational work can lead to […]

6 Tips For Managing Client Expectations

When running a business, it’s not all about bringing in new clients, but keeping the ones you have too. Managing client expectations is no different. Of course, it helps to keep your current clients happy, but it also ensures you have enough room to bring on more. In fact, retaining clients is overall more profitable […]